Website Privacy Policy​

Last Updated: July 12, 2021

Overview

1upHealth, Inc. (“1upHealth” or “we” or “our”) is committed to maintaining security and privacy ofinformation of its customers. This policy describes how 1upHealth collects, uses, and shares information obtained about you through your use of the 1upHealth website at www.1up.health (“Website”). This policy does not apply to data collected through the 1upHealth FHIR Interoperability Platform and/or any other 1upHealth products, services, or mobile applications (collectively “1upHealth Services”) that is not specifically identified herein. If you have further questions about our privacy policies and procedures as it pertains the 1upHealth Services, please contact us at [privacy email address]. In addition to the foregoing, this policy also does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Consent of use of Personal Information

By visiting or using the Site in any manner, and you hereby acknowledge and consent to our collection, use, and sharing of your information as described herein.

Information we Collect

The information 1upHealth collects from you depends on your activities and use of our Website. 1upHealth and our third-party partners and service providers may automatically receive and record certain non-personal information from your use of web logs when interacting with our Website, such as your IP address, browser type, internet service provider, operating system, URLs, date/time stamps, and system configuration information.

How we Collect Information

1upHealth uses various technologies to collect information about your use of our website, including cookies and other tracking mechanisms. “Cookies” are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies do not personally identify users, although they do identify a user’s computer or other device from which you visit the Website. Our third-party service providers also may collect such information about your online activities over time and on other websites or apps. Our systems do recognize browser “do-not-track” requests. You may be able to disable certain tracking, cookies, and change browser settings to block and delete cookies when you access our website through a web browser, however doing so may affect its functionality.

We may also obtain information about you from our partners, service providers and other sources and add it to information we otherwise have about you.

1upHealth also collects certain information about you automatically through your smartphone and/or other wearable devices. Your smartphone and/or wearable device(s) may have a built-in app that allows you to collect Your Information on the same device on which 1upHealth’s app is also loaded and store and share Your Information with us and with other apps and devices. For example, we may automatically collect data via Apple’s health application and HealthKit and you may enable sharing between 1upHealth, Apple and other health applications as well as choose which information is shared. You may also enable sharing between 1upHealth and cloud-based health and fitness platforms and applications such as Google Fit. Because the settings in your smartphone and/or wearable device(s) and such other apps will affect how your information is used and disclosed, it is important that you review the privacy policies and settings of those applications and platforms.

How we use Information

We may use the information we collect for a variety of purposes. We use the information to provide, operate, maintain, improve, promote, and personalize our Website to you, which includes, but is not limited to monitoring and diagnosing server issues and/or bugs, analyzing usage trends, monitoring and auditing IP addresses for attempted or illegal uses of the Website, and improving the overall use and experience of the Website. We also use the information collected to allow you to access and use the website more easily by using tools that allow you to save user preferences and to auto-fill pages of websites they frequently visit, and to debug and evaluate the performance of our website.

In addition, we may use information to communicate with you, including responding to your comments and questions, as well as to provide you with information about our Website, and any other 1upHealth Services, including notices regarding changes in our terms, administrative messages, or advertising or marketing messages, as well as, any other news or information about us and our partners.

In addition, if you have applied for a job through our Website, we may use such information to evaluate your candidacy for employment.

When we Share Information

To the extent that you provide us with information, we will use and disclose it only to the extent disclosed and permitted in this Privacy Policy. We apply reasonable and appropriate measures to safeguard the confidentiality, integrity, and availability of the information we store and process on behalf of you. We may, however, disclose personally identifiable information if (1) reasonably necessary for the provision of the Website (including without limitation, disclosing information to our service providers who assist us in operating our business), (2) authorized by you, (3) otherwise permitted under this Privacy Policy or (4) if we are required to do so by law, rule, regulation or legal process, or if we believe that such action is necessary to (i) conform or comply with applicable laws, rules, regulations or legal process, (ii) protect or defend the rights or property of 1upHealth or any other visitor or (iii) enforce any agreement we may have with you. 1upHealth may choose to buy or sell assets, and may share and/or transfer personally identifiable information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personally identifiable information could be one of the assets transferred to or acquired by a third party.

We do not rent, sell or share personal information about you with other persons for their direct marketing or other purposes, without your permission.

How we secure your information

Maintaining the privacy and security of your information is important to us. Information collected by 1upHealth is stored in secure operating environments that are not made generally available to the public. Nevertheless, while security of information is of tremendous importance to us, no data transmission (over the internet or any wireless network) or method of electronic storage can be guaranteed to be 100% secure. As a result, we cannot ensure the security of any information you provide, and you do so at your own risk. Once we receive your transmission, we will make reasonable efforts to ensure its security on its systems.

Children’s Privacy

1upHealth’s Website is not intended for use by individuals under the age of 18. By using this Website, you warrant that you are 18 years of age or older.

International users

Our Website is hosted in the United States and our Website, and the 1upHealth Services are intended and generally marketed for users located within the United States. No one located outside of the United States should access our website, use our services, or provide us with individually identifiable information. 

California privacy rights

California Civil Code Section § 1798.83 permits users of our Website who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact our Privacy Officer at [email protected].

Third party Websites

We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Acceptance and Updates to this Privacy Policy

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Website. We may update this Privacy Policy by posting changes on this website or otherwise notify you directly. Any Privacy Policy changes will be effective for all information that we maintain, even information in existence before the change. Your use of our website following any changes to the Privacy Policy signifies your acceptance of those changes. 

Contacting Us

If you have any questions or concerns about the Privacy Policy or 1upHealth, please email us at [email protected].