The information 1upHealth collects from you depends on your activities and use of our Application. Information you provide to us may include, but is not limited to the following types of information (collectively referred to herein as “Information”):
We may use the Information we collect for a variety of purposes, including to:
For the avoidance of all doubt, 1upHealth does not rent, sell or share any Information with other persons for marketing, advertising, or other purposes, without your permission.
Maintaining the privacy and security of the Information is important to us. 1upHealth has implemented appropriate safeguards to prevent unlawful use or disclosure of information. These include administrative, physical, and technical security safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of information we receive, maintain, or transmit. Nevertheless, while security of information is of tremendous importance to us, no data transmission (over the internet or any wireless network) or method of electronic storage can be guaranteed to be 100% secure. In the event of a security breach, we will notify affected individuals, regulatory authorities, and others consistent with requirements under federal and state law or contractual obligations.
You may modify the Information that you have submitted by logging into your account and updating your profile information. You may discontinue use of the Application, and 1upHealth’s use of the Information, by contacting firstname.lastname@example.org. In the event you withdraw your consent for use of the Information, 1upHealth will permanently delete all of your health data from our data stores and the Application. However, your Personal Information may persist in Backup Files for up to a year and in our Audit Files for longer periods of time consistent with federal and state laws as well as private organization guidelines that pertain to analogous categories of data and information.
Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Application for a period of time. You may also contact us directly if you would like to review, correct, amend, delete or otherwise limit our use of the Information that has been previously provided to us by contacting us at email@example.com. Although we will use reasonable efforts to do so, it may not be technologically possible to remove from our systems every record of the Information. The need to back up our systems to protect information from inadvertent loss means a copy of the Information may exist in a non-erasable form that will be difficult or impossible for us to locate or remove.
If you have used our Application to share information with another user or a third party, you will not be able to access, update, or delete that shared information. You will need to contact that other user or third party directly. Further, if another user of our website or services submits information that identifies you, you will not be able to access, update, or delete that information.
Additionally, we may have independent obligations under applicable laws or regulations to retain such information indefinitely. We also retain copies of data stored by our website for indefinite periods of time for disaster recovery and business continuity purposes.
1upHealth’s Application is not intended for use by individuals under the age of 18. By using this Application, you warrant that you are 18 years of age or older.
Our Application is hosted, and is intended for users located within, the United States. No one located outside of the United States should access the Application or provide us with individually identifiable information.