1up Platform Administration
3rd Party App Vetting
Member Services Training Material
Kickoff Slide Deck
Roles and Responsibilites
Implementations at 1upHealth are designed to be agile and flexible during each stage of the project. We strive to meet the diverse needs of each customer from kickoff to go live.
What makes a successful implementation ?
Communication - Weekly meetings and resolution of issues via email or ad hoc calls
Success Metrics - Meeting project milestones outlined in the project plan
Executive and Technical Support - Implementation teams have direct access to executive and expert technical support
Post Go Live Support - Seamless transition to a dedicated Customer Support Manager for long term support
Please review the implementation knowledge base for project documentation, file specifications and guidance documents to help support your team during this process.
Health Plan IT Incident Management