Implementations at 1upHealth are designed to be agile and flexible during each stage of the project. We strive to meet the diverse needs of each customer from kickoff to go live.

  • Communication - Weekly meetings and resolution of issues via email or ad hoc calls
  • Success Metrics - Meeting project milestones outlined in the project plan
  • Executive and Technical Support - Implementation teams have direct access to executive and expert technical support
  • Post Go Live Support - Seamless transition to a dedicated Customer Support Manager for long term support
Please review the implementation knowledge base for project documentation, file specifications and guidance documents to help support your team during this process.
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